Prakrith Teleservices
Keywords : Call Center services, Inbound, Outbound, Telemarketing
Description : Prakrith Teleservices’ Core Business is Capability Services for IT Enabled Businesses with emphasis in the Business Process Outsource (BPO), Voice and Non-Voice space.
Prakrith Teleservices’ Vision is to be ‘A Call center with a Difference’ and to achieve the Business of providing Knowledge and Competence based Outsource Services to Customers Globally on time, every time.
Prakrith Teleservices’ Mission is to see ourselves as a strategic partner rather than just a service provider, continuously understand and fulfill customer requirements with well evaluated and proven Business and Outsource Solutions and Services to the Global Marketplace, using world class processes, methodologies and creative knowledge owners who respect and thrill customers, vendors and partners all the time with well evaluated, proven and reliable best business practices and ethics.
SERVICE
“Customer satisfaction and customer retention is our satisfaction”
Customer focus has become the barometer of organizational performance. And for this very purpose call & contact centers have gradually yet steadily made a niche for themselves.
In a world of cutthroat competition, survival is the keyword- which involves not only multifarious and dynamic business attitude but also ensuring a flawless customer service. And that's where PRAKRITH TELESREVICES stands the inevitability of a call center.
If you don't have a customer support / helpdesk / back office support / telemarketing person due to high cost, consider this new option. Just pay one month in advance and have your customer support / helpdesk / back office support / telemarketing person available within days.
(Customer to procure the toll free number)
Services That We Offer
• Customer Support Services
• Technical Support Services
• Telemarketing Services
• Insurance Processing
• Internet / Online / Web Research
Telemarketing Services – Outbound
• Appointment Setting
• Lead Generation / Qualification
• Phone Sales
• Seminar Registration
• List Cleaning / Database Update
• Surveys
• Market Research
• Direct Mail Follow-up
• Trade Shop Follow-up
• Fundraising
• Announce of Sale / Grand Opening or Special Event
• Grass Root Campaigns
• Recruiting
• Prospecting
• Up Selling and Cross Selling
• Mortgage Lead Generation
• Insurance Lead Generation
And any other b2b or consumer outbound telemarketing application
Telemarketing Services – Inbound
• Order Taking
• Live telephone Operators
• Customer Service
• After Hours / Overflow
• Up-Selling / Cross Selling
• Direct Response for TV / Radio
• Commercials
• Direct Response for Websites
• Direct Response for Print Ads
• Internet Sales Order Entry
• Insurance Claims
• Troubleshooting of Products and Services
• Insurance and Employment Verification
• Dealer Locator Service
• Seminar Registration
• Virtual Office Service
• Taking Credit Card Orders
• Reservation Desk
• Catalog Order Taking
• Lead Generation / Qualification
• Database Management |
