24/7 Customer
Keywords : Customer Lifecycle Management,voice, email, chat, robust back office services and value-added by powerful customer analytics,
Description : Founded in April 2000
6, 500 employees across global locations
7 delivery centers across Bangalore, Chennai and Hyderabad
8 million transactions per month
Over 15 marquee clients
24/7 Customer is a pioneer of the integrated Customer Lifecycle Management framework that can take your business to the highest level of competitive advantage. Our promise of Outperformance, delivered through a multishore delivery model, has ensured that 24/7 Customer is the number one service provider for 70% of our relationships globally.
With state-of-the-art facilities across 7 delivery centers that accommodate 7, 500 seats, 24/7 Customer is among the top 20 Contact Centers worldwide.
24/7 Customer is an Innovative company with a strong focus on business performance effectiveness. This enables us to consistently deliver more for less to our customers. 24/7 is committed to outperform our customer's best operations by 10% or more, thereby creating the most efficient customer centric enterprise for our customers.
Global 1000 companies experience the range of the Integrated Customer Lifecycle services of 24/7 Customer that touch every point in the customer lifecycle - starting with Customer Interaction Services provided across various media - voice, email, chat etc., supported by robust back office services and value-added by powerful customer analytics. |
