Description : The QAI family worldwide (USA, India, China, Singapore, UAE, Malaysia and Hong Kong) works with organizations for enterprise- wide deployment of process initiatives that contribute to `Operational Excellence'. QAI USA was set up in 1984 and QAI India in 1994. With a strong focus on the Software, BPO and other knowledge intensive verticals, QAI India has been consulting clients on framework based models like CMM®, PCMM®, CMMI®, COPC(SM) as well as Six Sigma, Risk Management, Project Management, Change Management, Knowledge Management interventions to name a few.