Sebiz BPO

Keywords :

BPO Services

Sebiz BPO is a Microsoft Gold Certified Partner and a professionally managed IS0 9001:2000 company with 6 offices in 3 continents and over 7+ years of experience under our belts. We have team of specialists, who have done extensive work in Graphics and Web development. We have been Service Providers for Fortune 500 companies like Intel, Kodak, ABB, Global Crossing to name a few. Our team numbers over 300 and with its varied skill sets, is a committed bunch of people who work to increase your business opportunities. Quality is our prime focus, this is amply illustrated by our ISO 9001-2000 certification and our status as a Microsoft Gold Certified Partner. We approach our work with passion and enthusiasm. The Sebiz credo is, 'We deliver, no matter what - and have fun doing it!' Our BPO services include 1.Outbound Telesales : With Microsoft Gold, CMMI Level 3 and ISO 9001:2000 certifications, state-of-the-art infrastructure, and all work processes in place, Sebiz BPO is a world-class company that focuses on quality and speed. We are specialized in the following industries and have worked with many big companies in these fields. a.Telecom Industry (Wireless, Local and Long Distance) b.Mortgage Industry c.Market Research and Advertising d.Business to Business Marketers e.Business to Consumer Marketers f.Appointment Setting g.Lead Generation 2.Inbound Technical Help desk 3.Web/e-mail-based customer support service 4.Back office processing in various industry segments. We believe in total customer satisfaction and our professionals are highly-competent, self-motivated, and passionate about their work. We prefer working on performance based payout model and vary from Project to Project. However, we accept the payment through credit card, Check, or Paypal. Our Rochester office provides all the support to our clients regarding the payments. Advantages to outsourcing your telemarketing services needs to TC include: Short Ramp-up - Our telemarketers process millions of inbound and outbound telemarketing calls each year and can quickly and efficiently custom design a telemarketing solution to fit your exact needs. Low Start-up - Sebiz's contact center requires no monthly minimums or long contractual commitments. Sebiz even provides small test programs so you can determine your ROI before you roll out your program on a larger scale! Expertise - Our telemarketing center is one of the fastest growing and highest quality contact centers in the country. High Quality - Every call generated by our telemarketing center passes quality check system and every lead is verified by executive management personnel. Sebiz digitally records each communication if necessary. Our call quality is guaranteed. Expert Database Services - Sebiz's database technicians custom program our call center equipment for seamless output of your daily reports and account data in your requested data formats! Highest Level of Customer Service - Sebiz's telemarketing services company provides our clients the highest level of customer care. Our company motto is "Exceeding Our Customers Expectations, One Call At A Time". Sebiz's account executives work with you and share ownership for your programs development and ongoing success!